Contact

Cyber Audit Authority maintains this contact channel for professionals, researchers, organizations, and service seekers who need to submit inquiries related to provider network providers, cybersecurity audit service classifications, or the regulatory reference content published across this domain. Messages received through this channel are reviewed by editorial and provider network staff, not by licensed cybersecurity practitioners or legal counsel.

What to include in your message

Effective communication with this office depends on the specificity of the inquiry. Because this provider network covers the structured landscape of cybersecurity audit services — including independent assessors, compliance auditors certified under frameworks such as NIST SP 800-53, FedRAMP, SOC 2, and CMMC — messages that lack identifying details are triaged last.

A well-formed inquiry should include the following elements:

Full organization or individual name — the registered entity or business name associated with the inquiry
Inquiry category — choose the most accurate descriptor: provider submission, provider correction, provider removal, factual content dispute, or general reference inquiry
Specific page or section reference — identify the URL path or section heading to which the inquiry applies, using slugs such as those available at Cyber Audit Providers
Supporting documentation — for provider disputes or corrections, attach or reference the authoritative source (e.g., a state licensing board record, a PCAOB registration number, a CMMC Third-Party Assessment Organization [C3PAO] authorization record from the Cyber AB marketplace)
Contact information — a verifiable professional email address and, where applicable, a direct phone number

Inquiries submitted without an inquiry category and a specific page reference will be categorized as general correspondence and will receive lower processing priority. Fabricated credentials, fraudulent provider submissions, or attempts to manipulate provider network classifications in violation of applicable consumer protection statutes enforced by the Federal Trade Commission (FTC) are subject to removal and referral.

Response expectations

This office does not operate as a real-time support desk. The provider network and editorial functions of Cyber Audit Authority are reference-grade publishing operations, not managed service operations. Response timelines reflect that scope.

Standard correspondence — factual inquiries, general questions about how providers are classified, or questions about the provider network's scope and purpose as described at — typically receive a response within 5 to 7 business days.

Provider submissions and corrections — inquiries that require staff to verify credentials against named external registries (e.g., the AICPA's SOC practitioner database, the Cyber AB's authorized C3PAO list, or state CPA board licensee lookup tools) typically require 10 to 15 business days for a substantive response.

Content disputes — requests to correct, retract, or modify reference content that cites named regulatory bodies such as CISA, NIST, or the Payment Card Industry Security Standards Council (PCI SSC) require editorial review and source verification before any response is issued. These inquiries are not subject to a fixed timeline.

Responses to incomplete messages, duplicate submissions, or messages that do not identify a specific provider or page will be deferred until additional information is provided.

Additional contact options

For issues that fall outside the scope of this provider network's editorial function, the appropriate contact channel may be a named regulatory or accreditation body rather than this office. The following external bodies maintain public contact mechanisms relevant to cybersecurity audit service disputes:

CMMC/C3PAO authorization disputes — the Cyber AB (cyberab.org) is the accreditation body authorized by the U.S. Department of Defense under 32 CFR Part 170 to manage the CMMC ecosystem, including C3PAO and Certified Assessor credentials
SOC 2 auditor credential questions — the American Institute of Certified Public Accountants (AICPA) maintains the System and Organization Controls framework and handles CPA firm licensing questions in coordination with state boards of accountancy
FedRAMP Third Party Assessment Organization (3PAO) authorization — the FedRAMP Program Management Office, operating under the General Services Administration (GSA), maintains the authoritative list of accredited 3PAOs at fedramp.gov
PCI DSS Qualified Security Assessor (QSA) disputes — the PCI Security Standards Council maintains a searchable QSA company provider network and handles assessor complaints through its formal feedback mechanism at pcisecuritystandards.org

These bodies hold independent authority over their respective credentialing and dispute processes. This provider network references their published registries but does not adjudicate credential disputes or represent any of these organizations.

How to reach this office

All written correspondence should be directed to the editorial address associated with this domain. The preferred method is electronic submission. Physical mail is accepted but will not receive faster processing than electronic correspondence.

Electronic contact: Use the structured submission form published on this domain. When using the form, select the inquiry category that most closely matches the purpose of the message, as described in the first section above. Reference the specific provider or page at Cyber Audit Providers if the inquiry concerns a classified entry.

Postal correspondence: For formal written notices, including legal correspondence, trademark notices, or DMCA-related communications, address physical mail to the registered administrative contact for the cyberauditauthority.com domain. The current administrative contact is publicly accessible through the domain's WHOIS record, which is maintained in compliance with ICANN registration policies.

Responses are issued exclusively in writing. This office does not conduct telephone consultations, video conferences, or real-time advisory sessions. All substantive responses are archived as part of the editorial record for this domain.

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